“The staff at Animal Emergency Hospital of Mansfield was very sympathetic to our situation. Everyone that we came in contact with that day seemed to be very genuine. My husband and I had to make a very difficult decision about our baby girl, Bambi. The veterinarian [Dr. Toby Rouquette] and his assistant [Loren] were very pleasant and let us take all the time we wanted to love and spend our last moments with our baby. We never felt rushed or like they needed us to get out of the exam room. In a way, they made the entire situation a little easier to handle. We even received an “our sympathy” card a couple days later in the mail signed by the entire staff. That was a very sweet and touching thought. We miss our baby girl every single day but we are grateful that the Animal Emergency Hospital of Mansfield was there to help us.”