“We had an emergency situation on a holiday weekend with our yorkie and we have lost two dogs over the holidays so is already somewhat of a stressful time. We felt the staff handled the situation very quickly and although they let us know it was very serious they also seemed confident in the diagnosis and the treatment and I’m happy to say we still have our baby. We made several visits to see our pet in the 20 hours he spent there and every time the staff was very welcoming and never once made us feel we were intruding. We know in these cases they can only do what they can do but do feel they did everything necessary from the minute we walked in the door until we took our puppy home. We also dealt with several staff members and had a positive experience with all of them!”