Sherry D. & "Jake"

“Just thank you all so much for helping us in our frantic end of life emergency with our beloved Jakerboo. He was with us for almost 15 years. When I called around 11pm Friday night distraught, trying to explain through tears the way my family and Jake were being ignored and mocked at another emergency hospital in Arlington as he was clearly slipping away, I was reassured that you would help us, we just needed to get there. Everyone on your staff kept that promise and did so with compassion. Even though you had never dealt with any of us before, every member of that your staff treated my family and Jake as if they had known us forever and you allowed our sweet boy to cross the bridge peacefully at the hands of someone who cared. Jake deserved that much. If it wasn’t for you, I don’t know what we would have done.”